We take after-sales support very seriously here at System Devices and we pride ourselves on not being just a ‘ship it, forget it‘ supplier!
This is why we offer a range of support contracts, which provide our customers with priority care as and when they need it. Our support packages come in three flavours:
- Bronze Package
- Silver Package
- Gold Package
For each of these annual support packages, you the customer gets priority support over those that do not have a support package in place. The package features are not fixed either, we can tailor each to suit your own individual requirements.
- Bronze Package:
- Telephone Support
- Remote Support (Hardware dependant)
- Silver Package:
- Telephone Support
- Remote Support (Hardware dependant)
- On-Site Support
- Gold Package:
- Telephone Support
- Remote Support (Hardware dependant)
- On-Site Support
- Annual Maintenance Visit
Want to know more, then fill out the form below and we will be in touch soon.